Privacy Policy
In plain English: you fill in the form, we pass your details to one licensed broker who contacts you about your enquiry. That is the whole point of the service, and we only do it because you tick the box to say yes. We do not sell your details to anyone else.
The short version
- We collect your name, contact details and basic details about what you need a quote for
- We pass them to one licensed broker, not five, and not a panel of providers
- We only do this if you tick the consent box. No tick, no enquiry, no sharing
- Submitting the form is not a credit application and does not affect your credit score
- You can ask us for your data, correct it, or have it deleted, at any time
- Email hayden@interlinkai.io for anything privacy related
1. Who we are
Your Quote Sorted is a business name of Hayden Clive Mitchell trading as Interlink AI, ABN 60 460 171 068, based in Victoria, Australia.
We are a lead generation and referral service. We are not a lender, bank, credit provider, insurer, aggregator or credit assistance provider. We do not give credit, financial, legal or tax advice, we do not compare or recommend loans or policies ourselves, and we do not assess your creditworthiness.
Contact for privacy matters: hayden@interlinkai.io. A postal address is available on request.
2. What we collect
When you complete the enquiry form we collect:
- Your name, mobile number and email address
- Your suburb and state
- What you need a quote for, the approximate amount, what it is for, and your timeframe
- A record of your consent, including the exact wording you agreed to, the date and time, the page you used, your IP address and your browser type
We also collect basic technical information when you visit, such as your IP address, device and browser type, the pages you view and where you came from. See section 9.
What we never ask for. We do not collect your tax file number, bank account details, credit card details, payslips, identity documents or credit report. We do not collect sensitive information such as health, racial or ethnic origin, or political or religious information. If a broker needs any of that later, they will ask you directly under their own privacy policy. Please do not send it to us.
This service is for people aged 18 and over. We do not knowingly collect information from anyone under 18.
3. Why we collect it
- To pass your enquiry to one licensed broker so they can contact you with options for what you asked about
- To confirm to you that we have received your enquiry and tell you which broker it went to
- To respond if you contact us with a question or complaint
- To keep a record that you consented, which we are required to be able to show
- To detect fraudulent, duplicate or automated submissions
- To understand which pages and ads work, subject to your cookie choice
4. Your consent
Before you submit the form you must tick a box confirming that you agree we can pass your details to one licensed broker, and that the broker and we can contact you about your enquiry by phone, SMS and email.
The box is not pre-ticked. If you do not tick it, the form will not submit and nothing is shared.
Because you have consented to us passing your details to a broker for the purpose of them contacting you, this is a disclosure you have authorised. We keep a record of that consent so we can demonstrate it if asked.
You can withdraw consent at any time by emailing hayden@interlinkai.io. Withdrawing consent stops any further contact from us and stops us passing your details anywhere else. If your enquiry has already gone to a broker, you will also need to tell that broker directly, and we will give you their details so you can.
5. Who we share it with
5.1 One broker
Your enquiry goes to one licensed broker who covers the area you asked about. We do not send the same enquiry to multiple brokers, we do not auction it, and we do not resell it later to anyone else.
We do not sell, rent or trade your details to data brokers, list sellers, marketing companies, insurers or lenders.
5.2 Providers who help us run the service
| Provider | What they do |
|---|---|
| Vercel | Hosts this website |
| Supabase | Stores enquiry records securely |
| n8n (self-hosted) | Routes your enquiry to the right broker |
| Resend and MailerLite | Send you confirmation emails |
| Twilio | Sends SMS, where enabled |
| Meta Platforms | Advertising and, where you used one, lead forms on Facebook or Instagram |
| Sentry and PostHog | Error monitoring and website analytics |
5.3 Other
We may disclose information where required or authorised by law, to our professional advisers under confidentiality, or to a buyer if the business is sold, subject to equivalent privacy protection.
6. What the broker does with it
Once your enquiry reaches the broker, that broker is responsible for the information they hold and handle it under their own privacy policy, not this one.
Under our terms, the broker must only contact you about the enquiry you submitted, must stop if you ask them to, must not pass your details to anyone else, and must comply with the Privacy Act, the Spam Act and the Do Not Call Register Act. If a broker does not do that, tell us at hayden@interlinkai.io and we will act on it, including removing them from the service.
7. How you will be contacted
By consenting, you agree that we and the assigned broker may contact you about your enquiry by phone call, SMS and email, including on a number listed on the Do Not Call Register, because you have expressly asked to be contacted about this enquiry.
This consent covers your enquiry only. It is not consent to general marketing. We do not add you to unrelated mailing lists. Any message we send you includes a way to opt out, and you can tell either of us to stop at any time.
8. Overseas storage
Some providers listed above store or process data outside Australia, mainly in the United States and the European Union. Before disclosing information overseas we take steps that are reasonable in the circumstances to ensure it is handled consistently with Australian privacy standards, including relying on those providers' contractual data protection commitments.
The broker your enquiry is sent to is an Australian licensed broker.
9. Cookies
We use essential cookies to make the site and the form work. Analytics and advertising cookies stay switched off until you accept them on the banner, and you can change your choice at any time. See our Cookie Policy.
10. Security and how long we keep it
We protect your information with encryption in transit, access controls, database row level security and server-side secrets. No system is perfectly secure, so we cannot guarantee absolute security.
We keep enquiry and consent records for up to seven years so we can evidence consent and handle any dispute or regulator query, then destroy or de-identify them. If you ask us to delete your data earlier we will, unless we are required by law to keep it.
If a data breach happens that is likely to cause you serious harm, we will notify you and the Office of the Australian Information Commissioner under the Notifiable Data Breaches scheme.
11. Access, correction and deletion
You can ask us to:
- Show you what we hold about you
- Correct anything wrong or out of date
- Delete your details
- Tell you which broker received your enquiry, so you can contact them directly
- Stop contacting you
Email hayden@interlinkai.io. We will verify who you are, respond within 30 days, and will not charge you for a request.
12. Complaints
If you are unhappy with how we have handled your information, email hayden@interlinkai.io. We will acknowledge within 5 business days and respond within 30 days.
If you are not satisfied with our response you can complain to the Office of the Australian Information Commissioner:
- Web: oaic.gov.au
- Phone: 1300 363 992
- Post: GPO Box 5218, Sydney NSW 2001
If your complaint is about a broker's credit conduct rather than privacy, you can also contact the Australian Financial Complaints Authority at afca.org.au or 1800 931 678.
13. Changes
We may update this policy. The current version is always at yourquotesorted.com/privacy with the date and version at the top.